This Privacy Policy explains how SpinPolo, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account with us, we collect information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable gaming and anti-money laundering standards. During transaction processing, we may also collect data related to the payment method you use — for example, partial card details or cryptocurrency wallet references — solely to facilitate and record those transactions accurately.

We also gather technical data as you navigate our web platform. This includes session logs, browser type, device identifiers, and IP addresses. We use this information to maintain the security and stability of the platform, detect unusual activity, and ensure that the service functions correctly for you. Cookies are used to remember your preferences and keep your session active; you can manage cookie settings through your browser at any time, though disabling certain cookies may affect how parts of the platform behave.

How We Protect and Share Your Data

Your personal data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only personnel who require access to your data in order to carry out their role are permitted to view it. We do not sell your personal information to third parties under any circumstances.

There are limited situations in which we share your data with external parties. Payment gateways and identity verification services receive only the information they need to process your transactions or confirm your identity. Where required by law or by a regulatory authority, we may also disclose relevant data to comply with our legal obligations. In each case, we take reasonable steps to ensure that any third party handling your data does so securely and only for the stated purpose.

You have the right to request a copy of the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your account data where no legal retention obligation applies. To exercise any of these rights, please contact us through our support channels and we will respond within a reasonable timeframe.

We retain your data for as long as your account remains active. Following account closure or a period of inactivity, we keep certain records for the duration required by applicable law — typically to satisfy financial record-keeping and regulatory requirements. Once that period has passed, your data is securely deleted or anonymised.

If we make material changes to this Privacy Policy, we will notify you through the web platform or by email before those changes take effect. Continued use of the platform after any update constitutes your acknowledgement of the revised policy. If you have questions about how your data is handled, please reach out to our support team.